Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Estimated shipping times
- North America : 3 - 5 business days
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept returns and exchanges
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Frequently Asked Questions
Custom and personalized orders
Request are taken on a case by case basis. Custom order must be review and uphold the integrity and vision of the beAfrica brand.
Discounts do not apply to custom orders.
There are no returns on custom request. This order is made for your specifications.
Payment must be made within five (5) Business day of listing or invoice. Failure to prompt payment will result in public posting for sale on the sixth (6) day.
Additional fees will be added to custom orders (fabric selection, expedited shipping, and measurements)
We DO NOT accept fabric from customers as we carry our own selection chosen for the beAfrican brand.
The beAfrica label will apply on all products - no exceptions.
Care instructions
African fabrics are unique and made with quality for lasting life. Wax and dyed fabrics are durable.
All products are made in the organic state, meaning the fabric has not been washed to soften the stiffness.
We recommend you place your item in the dryer initially on low temperature tumble cycle.
Spot clean with warm, soapy water or wash with like colors on cool temperature.
Hang dry and iron on low setting for best results.
Gift wrapping and packaging
There is a listing available for gift wrapping request.
Selecting the “This is a gift” option at checkout will only ensure that your item is shipped with cost information.
Leave a note for other request.
Incorrect shipping address provided
Our shipping labels are created from the data you provide at checkout.
If you have provided the incorrect address initially, our shop will work with you to ensure the second attempt is completed.
We will reprocess upon receiving the package back to the shop. Additionally, you will need to pay the additional cost for the second attempt. A listing will be created for the cost.